2. How We Use Cookies
We use cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Online Properties.
Specifically, we use cookies to:
- Authenticate you when you log in to your account dashboard.
- Remember your preferences (such as language or currency).
- Process payments securely via our payment providers.
- Analyze site traffic to improve our documentation and plugin performance.
4. Third-Party Technologies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service.
4.1 Analytics
We use Google Analytics to measure traffic on our website. Google has its own Privacy Policy which you can review. We have enabled IP anonymization to protect your privacy.
4.2 Payment Processing
Our payment partner, Stripe, uses cookies to prevent fraud and ensure the security of transactions during the checkout process.
4.3 Support
We use HelpScout to manage support tickets. Cookies are used to maintain your session when you are chatting with our support team.
5. Managing Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject.
Alternatively, you can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality (like the Tyralix Account Dashboard) may be restricted.
6. Updates to Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
7. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at privacy@tyralix.com.